The same product in every plan. You only choose how much you talk — not what your assistant can do. First month free; cancel monthly, or save 20 % paying yearly.
The plans differ in volume, not in capability. Every plan contains the same feature set — you only choose how much gets talked.
The plans differ only in the number of call minutes. No feature is unlocked at a higher tier, and there is no surcharge for the obvious. Starter gets the same assistant as Premium — for fewer conversations.
Prices exclude VAT — as a small business under § 19 UStG we do not charge any.
Nothing. Your calls keep being answered — we never switch you off. We get in touch before extra cost arises. Only after that are additional minutes billed at € 0.15 per minute.
By comparison: an employee spending 300 minutes on the phone costs around €120 at minimum wage — and is only reachable during office hours.
Do unused minutes roll over?
No. The allowance applies to the current month. If you consistently stay well below it, tell us — we will move you down a plan.
Can I change plans?
Any time, from the next billing period. Moving up takes effect immediately if you need more — even mid-year; only the difference is charged.
Monthly or yearly — what is the difference?
Monthly you pay € 99, € 199 or € 449 and can cancel at the end of the month, no notice period. Yearly you pay once for twelve months and save 20 % — € 948, € 1,908 or € 4,308 instead of € 1,188, € 2,388 or € 5,388. In return the contract runs for twelve months. The first month is free either way, and anyone cancelling within it pays nothing.
What happens when the minutes run out?
Nothing. We do not switch you off — your calls keep being answered. We get in touch before extra cost arises; minutes beyond the allowance are billed at €0.15 each.
How do I receive an invoice?
Invoices are sent automatically by email via Stripe once payment is successful. With SEPA direct debit, it can take up to 10 days for the invoice to arrive.
Can I use Sayvio without my own phone number?
Yes. We set up your new German phone number within 24 hours (from €9/month) — or forward your existing number via call forwarding. SIP integration on request.
Not for you? We'll refund your remaining balance — no ifs, no buts.
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